HOW DO I ORDER ON VENUS DIAMONDS.CO.UK?
Ordering on www.venusdiamonds.co.uk is easy and safe. Once you have found the item you would like to purchase, click on the purchase button to place it in your Shopping Bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process, when you will be asked for your credit card information.
You may also order Venus Diamond merchandise over the phone, by calling 0 1273 820663 Monday to Sunday 10:00-17:00.
WHAT ARE THE DELIVERY TIMES AND RATES?
Delivery Times & Rates
All orders will be delivered by Special Delivery at no charge. Please allow 3-5 working days for UK and Northern Ireland.
How can I place an order to collect in store?
Add any item that is available to collect to your Shopping Bag and go through check-out process. After transaction has taken place , please contact us at 01273 820663 or email us at firstname.lastname@example.org. Please note: Items must be purchased online and then collected at store. Your credit card will be charged online.
Once you have placed your order, please wait to receive confirmation email:
An order confirmation email: this email confirms that we have received and are processing your order.
How long does it take for my item to be ready to be collected?
Please order before 1pm in order to collect from 4pm on the same day, subject to store opening hours.
You will receive a notification email when your item is ready to be collected. Please wait for the notification email before going to the store. Please be advised that only the person who placed the order is authorised to collect the item.